Yabbaloumba Retreat Privacy Policy

This Privacy Policy was last modified on 17 December 2025.

Privacy Collection Statement

We collect personal information primarily to provide you with the accommodation, experiences or services you have requested. If you choose not to provide certain details, we may not be able to fulfil your booking or enquiry.

Types of Personal Information We Collect

Yabbaloumba Retreat may collect and use the following kinds of personal information:

  • Information about your use of this website

  • Information provided for the purpose of registering or making online bookings

  • Information relating to transactions carried out via this website

  • Information provided to subscribe to services such as newsletters

  • Any other information you choose to send to Yabbaloumba Retreat"

Purpose of Collection

Yabbaloumba Retreat may use your personal information to:

  • Supply services that you purchase

  • Send invoices

  • Collect payments

  • Send marketing communications where consent has been provided

How We Collect Information

We typically collect information directly from you when you:

  • Make a booking

  • Contact us online, by phone or in person

  • Fill out a form or communicate with us via email

  • Use our website

In some cases, we may receive information indirectly where it is unreasonable or impractical to collect it directly from you (for example, through a booking made by a third party on your behalf).

Consequences of Not Providing Information

If you do not provide required personal information, we may be unable to provide you with the accommodation or services you have requested.

Internet Users

When you visit our website, we may collect:

  1. Your IP address and domain name

  2. Information via cookies that help personalise your experience

Cookies do not personally identify you but may be linked to your booking profile. We use them to understand website usage and improve our service.

Use of Your Personal Information.

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number ("Personal Information"). The privacy of our guests is of utmost importance and we do not disclose personal information to third parties for the purpose of allowing them to send marketing material to you.

However, we may disclose personal information where required to comply with a law, regulation, court order or subpoena; to cooperate with law enforcement or governmental investigations; to prevent or investigate possible unlawful activity; or to protect our legal rights, property or safety.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, pages visited, the time and date of your visit, the time spent on those pages and other statistics.

General

Yabbaloumba Retreat ("us", "we", or "our") operates www.yabbaloumbaretreat.com.au (the "Site"). This Privacy Policy outlines our policies regarding the collection, use and disclosure of Personal Information received from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

If you have objections to this Privacy Policy, you should not access or use the Site. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible at https://www.yabbaloumbaretreat.com.au/yr-terms-conditions

At Yabbaloumba Retreat, we understand the importance of your privacy and are committed to protecting the personal information we collect from you.

Our practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose and manage your personal information.

When you make a booking or purchase through our website, your payment details are transmitted via a secure server using industry-standard SSL encryption.

We encourage you to review this policy regularly for any updates. We aim to:

  • Comply with the Australian Privacy Principles

  • Collect only the information needed to provide a tailored and seamless guest experience

  • Store your information securely

  • Allow you to easily opt out of marketing communications

  • Enable you to access or request the deletion of your personal information at any time

Security and Storage

The security of your Personal Information is important to us and we take reasonable precautions to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access to Your Information

You may request access to the personal information we hold about you at any time by contacting us in writing and providing proof of identity.

You may also request that your personal information be updated or erased if no longer required to complete your booking or comply with legal requirements.

Consent and Marketing

You will only receive marketing communications from Yabbaloumba Retreat if you have provided express consent.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cross-border Disclosure

In some circumstances, Yabbaloumba Retreat may disclose personal information to third parties located outside Australia. This includes Beds24 for bookings made via our website.

You consent to the disclosure, transfer, storing or processing of your personal information outside Australia. You acknowledge that countries outside Australia may not have the same privacy protection obligations as Australia.

We will take reasonable steps to ensure that any overseas recipients handle personal information securely and in accordance with this Privacy Policy.

Please refer to the Beds24 Legal and Privacy Policy at: https://www.beds24.com/legal.html

“Yabbaloumba Retreat reserves the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon being posted on the Site.
We encourage you to review this Privacy Policy periodically.

Your use of this website constitutes acceptance of this Privacy Policy and associated Legal Information.”

Use of Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Like many websites, we use cookies to collect information to improve your experience. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, some parts of the Site may not function properly.

Feedback or Concerns

If you have any questions or concerns about this Privacy Policy or the way in which we handle personal information, please contact us:

Email: stay@yabbaloumbaretreat

Phone: 07 5446 0787

Address: Yabbaloumba Retreat, 118 Booloumba Creek Rd, Cambroon QLD 4552, Australia